FAQ

Frequently Asked Questions

  • What types of bobbleheads do you offer?

    We offer a wide range of bobbleheads featuring college athletes. Each collectible showcases the unique spirit and personality of your favorite player.

  • Do you offer customizations for the bobbleheads?

    Currently, we do not offer any customization options. All bobbleheads are pre-designed based on selected college athletes.

  • How do I place an order?

    To purchase a bobblehead, visit our website at gamedaybobble.com, browse our collection, and follow the checkout process. It’s easy and secure!

  • What payment methods do you accept?

    We accept a variety of payment methods, including major credit cards and PayPal, Venmo, Shop Pay, and more, to ensure a smooth and secure transaction for our customers.

  • How long will it take to receive my order?

    Processing times may vary, but you can typically expect delivery within a few days to a week after your order is processed, depending on your location. We’ll provide tracking information for your convenience.

  • Do you offer refunds or exchanges?

    If you are not satisfied with your purchase due to manufacturing defects, please contact our customer service within 30 days of receipt. We’ll guide you through the returning process.

  • Do you offer international shipping?

    At this time, we only offer shipping within the United States. We appreciate your interest and encourage you to check back for future updates regarding international shipping options.

  • Are the bobbleheads licensed?

    Yes, all of our bobbleheads are officially licensed and made with high-quality materials, ensuring authenticity and durability.

  • Where can I find your latest collections or promotions?

    To stay informed about new bobblehead releases and promotions, subscribe to our email newsletter on the website or follow us on our social media channels @gamedaybobbles.

  • How can I contact customer service?

    For questions or concerns, you can reach our customer support team via the contact form on our website. We aim to respond to all inquiries as quickly as possible.

  • What is your shipping policy?

    We offer standard shipping within the United States. Shipping costs and delivery times will vary based on your location. You can find specific shipping details during the checkout process.

  • What should I do if my bobblehead arrives damaged?

    We take great pride in our products, but if any issues arise, please take photos of the product and packaging and contact our customer service immediately. We will assist you in resolving the issue.

  • How do I start a return?

    To initiate a return, please email us at kyle@gamedaybobbles.com. Once your return is accepted, we will send you a return shipping label and further instructions.

  • When can I expect my refund?

    Once we receive and inspect your return, we will notify you if your refund was approved. If approved, it will be processed back to your original payment method within 10 business days.

  • What is your return policy?

    We offer a 30-day return policy. If you want to return an item, it must be in the same condition as received, unworn, with tags, and in the original packaging. Don’t forget to include your receipt.

  • Are there any exceptions to your return policy?

    Certain items cannot be returned, including custom products, perishable goods, and gift cards. If you’re unsure about your item, reach out and we’d be happy to help.

  • What material are the bobbleheads made from?

    NA

  • How do I properly display my bobblehead?

    For the best display, place your bobblehead on a flat, stable surface away from direct sunlight and humidity. This ensures it remains a vibrant addition to your collection over time.

  • Can my bobblehead be cleaned?

    Yes, gamedaybobble.com does ship to almost all countries worldwide. All orders, unless noted otherwise, will be shipped United States Postal Service Priority International or DHL. Shipping rates are subject to adjustment based on international locations. You are liable for any taxes or duties that may apply. We will not collect taxes or duties from you. It is your responsibility to look into your country/local policies of taxes and duties, and to abide by those. It is your responsibility to know if your country’s Customs Department permits the shipment of our products and what the duties or tariffs may be upon delivery. We cannot provide a refund for the shipping of any package if you refuse it or if it is refused by customs due to regulations and taxes or duties. If the order is seized by customs for any reason and is not returned to us, we cannot issue a refund.