Josh Downs

Frequently Asked Questions

• Do you offer customizations for the bobbleheads?

  Currently, we do not offer any customization options. All bobbleheads are pre-designed based on selected college athletes.

• How do I place an order?

  To purchase a bobblehead, visit our website at gamedaybobble.com, browse our collection, and follow the checkout process. It’s easy and secure!

• What payment methods do you accept?

  We accept a variety of payment methods, including major credit cards and PayPal, Venmo, Shop Pay, and more, to ensure a smooth and secure transaction for our customers.

• How long will it take to receive my order?

  Processing times may vary, but you can typically expect delivery within a few days to a week after your order is processed, depending on your location. We’ll provide tracking information for your convenience.

• Do you offer refunds or exchanges?

  If you are not satisfied with your purchase due to manufacturing defects, please contact our customer service within 30 days of receipt. We’ll guide you through the returning process.

• Do you offer international shipping?

  At this time, we only offer shipping within the United States. We appreciate your interest and encourage you to check back for future updates regarding international shipping options.

• How can I contact customer service?

  For questions or concerns, you can reach our customer support team via the contact form on our website. We aim to respond to all inquiries as quickly as possible.

• What should I do if my bobblehead arrives damaged?

  We take great pride in our products, but if any issues arise, please take photos of the product and packaging and contact our customer service immediately. We will assist you in resolving the issue.

• How do I start a return?

  To initiate a return, please email us at kyle@gamedaybobbles.com. Once your return is accepted, we will send you a return shipping label and further instructions.

• When can I expect my refund?

  Once we receive and inspect your return, we will notify you if your refund was approved. If approved, it will be processed back to your original payment method within 10 business days.

• What is your return policy?

  We offer a 30-day return policy. If you want to return an item, it must be in the same condition as received, unworn, with tags, and in the original packaging. Don’t forget to include your receipt.

• Are there any exceptions to your return policy?

  Certain items cannot be returned, including custom products, perishable goods, and gift cards. If you’re unsure about your item, reach out and we’d be happy to help.